Health Hound

I have been having problems BIG TIME, on these good nothing company. They just keep saying that my money returned in 7-10 days. Even when I sent the products back! And they gave me the RMA numbers. Wrote them on the package. And even had a tracking numbers for all of them. This company is nothing but a SCAM!!! I have been promised since May 23. I am out of $319.00. And I told them that I am on a fixed income. They got me on the beginning at with just a $ 1.99. I even threaten them with my attorney. And still NO response at all. I sent back all products as they asked. Very Very, Upset.

I too fell for the LeanSpa Scam. I emailed only to receive a ticket number and that a representative will get back to me soon. No one has yet to send me a RMA# on my request to send all unopened packages back. In every email I requested a Cancellation and to be refunded my money. No response. Today I checked my bank account to find they have clipped me again for $159.98. In total they owe me a total of $319.96. I will get my money back once I report this to my bank. My bank helped me years ago get a refund on a scam. I will do whatever it takes to get my money refunded. This all began in early April of this year and it ends today.

I ordered the two leanspa trial products from a channel six news page. as reported: 4 Week HCA Diet: LeanSpa HCA + LeanSpa Cleanse ... I received shipping notice on the HCA and I received the HCA seven days later. I did not receive a shipping notice on the Cleanse and I have not yet received the Cleanse. My card was supposed to be charged $1.95 for the Cleanse and I was charged $3.95 for the Cleanse of which I have yet to receive. I put in a support ticket of which they closed with informing me that they were piled up with tickets and so they closed mine and I would have to call them or reopen the ticket. I called LeanSpa to get information on the Cleanse and I was simply told that the product was shipped but they have no shipping information. I am still waiting to see if it arrives. I have reopened the support ticket. I do feel I am getting some kind of run-around, at this point. I came across this page today and have now become filled with fear that I am being, or going to be, scammed. I just called my bank and had my card cancelled and a new one will be sent to me so these people cannot get one more dime from me. I will not ever again attempt to use anything like this because I do not need the headache!

I ordered the Leanspa and read the agreement, and so after about 10 days I called to cancel. I was told I had to pay $19 and change, and I thought that was fair so I paid it. Never had my account charged after that; no problems. But I knew from past experience with other products that I had to be vigilant about reading the fine print, etc. It's just a shame no one's really even tried the product to report on its effectiveness or ineffectiveness..... I'd have loved to have read more information on the product's use and results others have had.....

I also ordered leanspa. They charged my card $160.00 before the trial period was over. I did cancel. I received the RMA along with returning the product. They are still continuing to charge my credit card. What can I do? I am still being charged for these pills that I am not receiving. Help!!!!!

• Carol S. says:

  June 23, 2011 AT 6:32 pm

  I've been trying to get a refund for weeks. They also kept charging my debit card, so I spent $5 to cancel card and get a new one. But they still owe me money. Big Big rip off. I also contacted the BBB, and turned them in The last time I went to their web site it was shut down. Image that.

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• Nita Cox says:

  March 21, 2011 AT 11:06 am

  I spoke with customer service today & they told me that they never received my return & that I did not cancel my subscription. I canceled my subscription on Feb 28th & returned the bottles on March 7th. I have an email confirmation about canceling along with a delivery confirmation for the return. It says money back guarantee in 5 to 7 business days. This is false! Do not order this product!!! I am now out $249.00 for a product that I do not have!!!! I canceled my subscription because it was giving me headaches on a daily basis.

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I just want to say thank you to everyone. I was just about to send for the trial offer until I read all of your comments. I'm really sorry that all of you were scammed out of your money. Maybe somebody can file a class action suite against them and all of you can get justice.

I too was a sucker for leanspa and thier idea of easy cancel cost me 19.41 and i was told i could keep the beauty products that i would be recieving, what bottle of vitamins. When trying to call to try to talk this over, all i get is they are experiencing a heavy volume of calls and i had the option to send e-mail, then a hang up. When i did , finally get a rep I was told he could not answer any of my questions, he was only a temp and knew nothing about this product. Are you kidding!! The only thing i was told was either call BBB or get a lawyer. I am so not a happy customer!! This is why a good diet and plenty of exercise is the only way to go!!!

• cristal says:

  February 23, 2011 AT 8:26 am

  I also read the channel 7 news report about the Leanspa acai and colon cleansing results. I clicked on the link to get me to the Leanspa site to order my free trial. I accidentally clicked to close the site and as I went back to cancel that request, I noticed that the shipping price went from $4.99 to $1.00. "Wow, cool!" I thought. I then went back to the channel 7 site to order the colon cleanser. That link also lead me to the site that offered a free sample but charged $4.99 shipping. I tried the same (closing out the site) and it worked. From $4.99 to $1.99. Tried again and it went to $1. I placed my order. After I read your comments I decided to call and cancel before they shipped. After two attempts and about 20 min of being on hold, i finally got my ordered canceled. Hopefully it only cost me $2 for a lesson well learned. Thank you all for taking the time to comment. Otherwise many others would get scammed. Although I haven't experienced the negative results yet, its not worth the gamble.

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Its funny how people buy into all these weight loss supplements and miracle weight loss scams. I've been a personal trainer for over 20 years. The only way to loose weight aside from surgery is to eat healthy and exercise. If people took the time to read the fine print they would see that all these crappy ads will say somewhere in fine print "along with diet and exercise"!

I wish I had read this before ordering. Maybe there needs to be a class action suit against these creaps!! I never would have ordered this had it not been for the TV person that said she lost 25 pounds in a month-that was the hook for me. I am sending mine back today well before my trial period ends--certified & overnight. I'm calling my credit card company & telling them not to pay these jerks!!!

I ordered LeanSpa on 1-19-11 and received one bottle on 1-27-11. This didn't leave much time to try the product during the 14-day free trial. By 1-31-11, I had actually gained 3 pounds and called to cancel. I tried for 3 days without being able to get through because the recording said they were experiencing "high call volume". Finally, I got a recording that stated to email support@leanspa.com if I had any questions, and I did on 2-2-11, to tell them I was sending the product back. As of 2-4-11, I have not received an answer to my email. Since I gained weight with taking this product for 4 days I decided it must be another weight-loss scam. Beware!!

The only reason I was even considering ordering Leanspa and the natural detox is because of the Denver Channel 7 news story that was on their website 1/5/11 reporting a 25 pound weight loss in 4 weeks. After reading all of your comments I will NOT be buying these products. I WILL be contacting Denver Channal 7 to ask for an explaination as to why they would encourage their viewers to become involved in such a scam.

With my experience I should have known better. As my doctors and the media promotes losing weight and I had both knees replaced, I reached out to take a chance. What a mistake! First of all, my apetite increased, if anything, so I tried to cancel before the expiration date of the return. What a fiasco! For two days I tried to call the provided number for customer service, and was kept on the line, to wait for the next available representative, for two hours yesterday and one hour today and then the phone went dead. They had no intention of letting me to talk to someone. So I went on the line, also a hassle. The free trial cost over $4.00 shipping charges and now you have to return the empty bottle and pay more shipping charges. When you see the "free trial" claim run. I am 72 years old and should know better. Help the poor shnooks who don't have a computer. This is totally fraud and with all the laws and regulations the state of CT Attorney General should stop this scam. I called the credit company, and heard them laughing, saying they can't stop future charges.

smacking myself!: I just made an order and had my card charged $1.92 After reading all of the comments about the (CANCELLATION SCAM) I canceled my card and had them send me a new one with new info. I still wanted to see if it worked so I found another looser like myself who had been scammed royally and had several bottles + colon cleanser on EBAY he sold it to me for 12 bucks. I will give it a try with plenty of exercise and eating better and hope for the best, if it don't work (oh well) at least I was able to avoid a 79 dollar thanks to all of your comments and HEALTH HOUND!

I've been shipped two packages and charged to my my account and every time I try to call to get the "RMA" the lines are busy and if you try to send an e:mail that address is bogus as well. I've decided to take this to the BBB (Better Business Bureau) and I've sent them a registered letter stating that. If I call the number they say we are cancelled but we just received another package in the mail 1/27/11. I've been working to get a refund (now two) on my credit card since 1/4/11.

LeanSpa is a scam. They do charge your card in advance of your acceptance period. They are crude on the phone. You can tell when speaking to them that they are phony. The same goes for South Beach Java. I suspect they are the same operating group.

This is a scam!! they shipped it out a week later so I only had a week to trial the product before the charged the full price. When I called to let them know that the I had nausea every time I took the supplement, they still refused to take the product back or refund my money.

• Ginny says:

  January 11, 2011 AT 3:00 pm

  I also ordered the "free" sample myself, and have to say it is a total scam. They charged my account 2.49 for the "free" sample and the very next day they charged my account another 99.00. I called to cancel and had to fight with the so called customer service rep, finally she agreed to refund my money. Had to change my debit card, I have learned my lesson!

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I got suckered into ordering payed for my supposed free trial offer ! Still haven't received anything from them ,so i decided to go to their easy cancel website it says i can pay 19.41 and keep the product i have not yet ! I have finally got them on the phone but the cancel is still gonna cost the 19.41 ,plus I find-out the cleanse i also ordered with this that was included is a totally different company now i need to try to find out how to cancel them so they don't charge me a 80.00 monthly charge on my credit card this is most definatley a hook scam it appears once you sign up for their trial offer they will be billing you and they make it very hard for you to stop it !! IT IS A RIP OFF !!!! DO NOT AGREE TO ANYTHING DO NOT GIVE THESE PEOPLE YOUR CARD NO YOU WILL BE SORRY!!!!!

I too was scammed by LeanSpa and I am waiting for my credit card company to get my $79.99 back. I signed up for the “free” 2 week trial on 12/20, received it 12/28 and was charged for the next month’s worth on 12/30. I cancelled before the two weeks was up then realized I had been charged for the next month’s worth. When I called LeanSpa, the poor customer service representative gave me the run around they are required to give about how I can mail it back for a full refund or they could give me a $45 refund because they charged me before the two weeks were up. I said I should not have to pay to mail it back because I fulfilled my end and I was given the two choices again. Called my credit card company and disputed it…. waiting to see if this settles it. They recommended I mail any product back, but that was not part of the deal and I’ve already wasted $4.95 on shipping!!! I also never got the “free pedometer” or the “Quick Detox.” I just want my $79.99 back and to be done with LeanSpa. The package also reads, “These statements have NOT been evaluated by the Food and Drug Administration.” Please research this product before buying it and take everyone’s comments to heart… LeanSpa is a scam.

Ive had a stroke, and doctor said not to use this product. tried to call the number but got the "phoney " we couldn't find your number in our system, please enter the number you used to order. of couse any number you enter won't be found and you can't talk with anyone, cuz they give you office hours,which should be the same as your calling now! quite a scam!

This is totally a scam. First, they automatically charge your credit card for monthly supply if you have not returned your product for after 14 days. Second, the company only accepts return for most recent purchase. Meaning, even though you have not open the bottle and try, they will not accept any return. And you have to return really quick; otherwise, they will ship you another shipment and you cannot return the previous one. Here is what happened to me. I did not realize the company has been charging my credit card, until today that I received an email for the shipment the company sent and charged on my credit card. It was the second time the company charged my credit card automatically. I did not notice the company has been charging me for past two months. I still have the first product at home and I have not even opened it yet, so I talked to the sale representative and he told me old me that they will only accept the return for the order they just shipped to me, but it is the company policy that it cannot accept any prior return even though "YOU HAVE NOT OPEN THE BOX".

FYI, I went to Web MD's website to look up each individual ingredient, and one is 5-Hydroxytryptophan, which Web MD says, "Don’t use 5-HTP until more is known. 5-HTP might be UNSAFE." The site goes on to explain that it may cause muscle tenderness and blood abnormalities. Enough said! This will be returned before the weekend is up. I have minor discomfort in my spinal area, but it doesn't last very long so I'm hoping it'll pass.

I ordered what I thought was a 30 day free trial of Colotrim & Acai Berry tablets for weight loss. I was to only pay the shipping of $2.95. I just rec'd my bank statement & 5 days later was charged $118.75 by the same company. I called and spoke with Louis. He advised me when I ordered the 30 day free trial a membership to their "online weight loss center" was also included. This program only had a 3 day trial. It took me so long to wade through the website to place the order, I didn't see the fine print @ the bottom left side of the page where you enter your credit card information. I was told my $118.75 would not be refunded, even though I was never aware of this program or accessed their website again. The above mentioned products made me my 2 family members sick.

ITS A SCAM!!!!! Not free at all. You will get to try it for maybe 2 days as it takes forever to get the product. Then when you call to cancel they give you an option to pay 20 bucks and keep the product (yeah the free one) or send it back. When you try to get more options they charge your card 20 buck no matter what option you choose. I had to call my bank and have them help me as leanspa would not help at all. You are crazy to order this product.

good to know i almost went with this.

Not only is it a scam but trying to cancel the FREE TRIAL before they charge you even more is a joke.You can't get them on the phone because so many people are trying at the same time to get out of it too. The web help just goes in circles and you get a RMA number but on a FREE TRIAL no risk you shouldn't have to do anything except try it and if it works then YOU contact them and buy more. What a joke. Oh and it gave me a headache as well.

This product sucks nothing it claims is true. I wish like Joe I had seen this website before. Learned my lesson and why aren't they responisible for a full refund they only let you try it for a week because it takes a week to get to you and then it doesn't even work oh well a mistake I won't make anymore.

I ordered this product and haven,t even opened it after reading your comments and others. Just wondering if you know how to return it after the 14 day return order. Was out of town and missed it by 5 days. Thank You

• Erin says:

  December 28, 2010 AT 10:53 pm

  Cancel your card, it's really the only way.

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